Privacy Policy

UPDATED JULY 2021

Who are we:

Our main website address is https://www.jewellerydreams.com, plus, https://www.jewellerydreams.co.uk. Owner:- Jacqui Alves.
Mobile Number:- 07772 826772.
Registered Address:- Tintern Avenue, Westcliff-on-Sea, Essex,
SS0 9QG.
Emails:- jacqui.alves59@outlook.com and jacqui.alves@jewellerydreams.com.

What personal data we collect and why we collect it:

Jewellery Dreams does not collect any personal data about visitors. It only collects the data shown on our user profile screen from registered users.
We use your data for your Name, Address, Phone number and Email Address if necessary to contact you about your Jewellery orders. Your orders with your personal information are then kept for six months and deleted after that time. I will send you updates about Jewellery Dreams when you have allowed me to do this. I will keep them until they are no longer needed then I will delete them the secure way.

Jewellery dreams Reviews:

When customers leave me a review about our services and the jewellery they have bought after the approval of your comment, this is then added to the Jewellery Dreams website review page for everyone to see. I will only use your first name as a reference and the date of the review.

WordPress is the company I use for our website at Jewellery Dreams and its Privacy Policy is as follows:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media ©

Jewellery Dreams visitors cannot download data or images from my website. Copyrighted Jewellery Images©. You are not allowed to copy anything from my website without my permission.

Our Contact details are for customers to ask me for anything about the Jewellery to buy or the gemstones. Leaving your reviews about the jewellery you buy and about the service you received.

WordPress Cookies:

If you leave a comment on our site you may opt into saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics:

I do not use any Analytics measuring plugins for the Jewellery Dreams website but If I install a plugin to show Analytics I will post the details here.

This website runs on WordPress and WooComerce for the shop does not collect any analytics data. But, many web hosting accounts collect some anonymous analytics data.

Who we share your data with:

I Do Not Share any information with third parties. This website created on a plugin called Woo Commerce who help us provide our orders and store services to you. For example: -for Payments for jewellery bought, these payments are through PayPal, you will need to look at their Privacy Policy for who they share their data. We accept payments through PayPal. When processing the payment some of your data will be to PayPal, including information required to process or support payment, such as the sale and billing information. Please see the PayPal Privacy Policy for their link is in blue below.

Your data for Payments of Bespoke Jewellery paid for by BAC’s secure bank transfer. I will only use it to process your payment by this method.

All your data is safe on our SSL secure website. When your order finished I will remove it from Jewellery dreams and store it in a locked file for six months then it is destroyed.

This website is a plugin on WordPress. WordPress does not share any personal data with anyone.

How long we retain your data:

Jewellery Dreams data kept for six months and Customer sales records for six years. The tax office requires me to keep these records for six years.

If you leave a comment, the comment and its metadata retained indefinitely. From this, we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Registered users of our Jewellery Dreams website, we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data:

Visitor comments may be checked through an automated spam detection service. Any inquiries you send to the Jewellery Dreams contact form is linked to my Email. jacqui.alves@jewellerydreams.com.

Your contact information:

If you’re concerned about anything privacy-specific? You can contact me at jacqui.alves59@outlookcom or jacqui.alves@jewellerydreams.com.

How we protect your data:

All your personal information is only used between you the client and me, Jacqui Alves of Jewellery Dreams. Your personal information is not passed to any third parties or anyone else. When your data is not required by me for your Jewellery orders it will be deleted by me and nobody else will see any of your personal information. We also have Internet security in place, and an SSL Certificate to protect your personal information, my passwords are also changed regularly.

What data breach procedures we have in place.

All information of personal names, addresses, emails and bank details. Are only used by me for Jewellery Dreams orders. This data is not passed on to any third parties. I will email you to contact you about any purchases or bespoke orders you make. I will contact you if you have given me permission about new Jewellery dreams updates. Like new collections and new gemstones.

Source: Woo Commerce: is the shop’s storefront, the shopping cart and to collect the payments for your orders:

We collect information about you during the checkout process at our store.

What (E-Commerce)Woo-commerce collect and store:

While you visit this site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing this site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access?

Members of our team have access to the information you provide us. For example, both Jacqui Alves & Marcus Alves are Administrators. Jacqui Alves is the Shop Manager who can access:

Order information like what was purchased, when it was purchased and where it should be sent.
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you. For example PayPal and Royal Mail.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

We also accept Bank Transfers, some of your personal information is passed to Santander Bank for the payments you have made.

Please see the PayPal Privacy Policy for more details.

Source: Simple SSL

This is a secure website using Simple SSL which also has a certificate.