Privacy Policy

Updated- April 2023

Who are we:

  • Owner: Jacqui Alves
  • Our main website address is and owner of- 
  • Mobile Number:- 07772 826772.
  • Our Registered Address:- Orchard Grove, Eastwood, Leigh-on-Sea, Essex, SS9 5TP.
  • Emails:-

What personal data do we collect? & why do we collect it?-

At Jewellery Dreams, we value your privacy and do not collect any personal data from our visitors. Only the information we gather is from registered users, which they can view on their user profile screen. It includes your Name, Address, Phone number, and Email Address, which we require to contact you regarding any Jewellery orders you place.

We securely keep your order information, along with your personal information, for six months. After that time, we delete it to ensure your privacy.

If you allow us, I will send you updates about Jewellery Dreams. We will keep this information only as long as necessary before deleting it securely.

Jewellery Dreams Reviews:

When you share your feedback on our services and the jewellery you bought, we’ll feature it on the testimonials page of the Jewellery Dreams website. We’ll include your first name and the date of your review for reference. Others can benefit from your experience with us. Thank you for your valuable input.

WordPress is the company I use for our website at Jewellery Dreams, and its Privacy Policy is as follows:


When you leave a comment on our website, we collect specific information such as the comment’s content, your IP address, and browser user agent string to identify spam. Additionally, we may use a hash derived from your email address (which is anonymized) to check if you are using the Gravatar service.

Please keep in mind, that the Gravatar service has its own Privacy Policy, which can be found at If your comment is approved, your Jewellery picture will appear alongside your comment for the public to see.

Media ©

At Jewellery Dreams, we take the protection of our content seriously, and therefore our visitors are not permitted to download any data or images from our website. We hold the copyright for all our Jewellery Images, and no one is allowed to copy them without our permission.

We provide our contact details for all clients who wish to enquire about our Jewellery items or if you have any queries regarding gemstones. You are welcome to leave reviews about the jewellery you purchased and the customer service you received. We value your feedback and strive to provide the best quality service.

WordPress Cookies:

When you leave a comment on our website, an option to save your name, email address, and website in cookies. It makes it easier for you to leave comments in the future without having to enter your information again. These cookies will remain valid for one year.

If you visit our login page, we’ll set a temporary cookie to check if your browser accepts cookies. This cookie doesn’t contain your personal information and is deleted soon after you close your browser.

When you log in to jewellery dreams, WordPress will create several cookies to save your login information and screen display preferences. Login cookies will last two days, while screen options cookies will last for one year. If you select “Remember Me”, your login information is saved for two weeks. If you log out, login cookies are removed.

When you edit or publish articles, cookies are saved in your browser. These cookies do not contain any personal data and only signify the post ID of the article you edited. They will expire after one day.


The Jewellery Dreams website currently does not use any Analytics measuring plugins. However, if I decide to install one in the future, I will provide the necessary details here. This website is built using Word Press and WooComerce for its online shop, and it does not gather any analytics data. However, some web hosting accounts may collect anonymous analytics data.

Who we share your data with:

I Do Not Share any information with third parties. This website was created on a plugin called Woo Commerce which helps us provide our orders and store services to you. For example: -Payments for jewellery bought, these payments are through PayPal, and you will need to refer to their Privacy Policy for who they share their data.

We accept payments through PayPal. When processing payments, your data will be sent to PayPal, including information required to process or support payment, such as the sale and billing information. Please see the PayPal Privacy Policy for their link in blue below.

If you plan to order customized jewellery, buy a gift card, or buy a deposit for bespoke orders, we recommend using BAC’s secure bank transfer option to pay. The same payment method is also used to process payments for your bespoke order.

We take your data security seriously and use SSL protection on our website to ensure that all your information remains safe. Once your order is fulfilled, we will remove all files from the Jewellery Dreams website and store them in a locked file for six months before deletion.

You can trust us to handle your orders and payments with the utmost care and respect for your privacy.

This website functions as a plugin for WordPress, a platform that guarantees the protection of all personal information. Rest assured that WordPress does not share personal data with any third-party entities.

How long we retain your data:

At Jewellery Dreams, we follow specific rules regarding data retention as required by the tax office. We will keep customer sales records for six years and Jewellery Dreams data for six months. Any comments you leave on our website are kept indefinitely, along with their metadata.

It will help us to identify and approve follow-up comments without requiring moderation. For our registered users, we store personal information in their user profiles, which they can edit, view, or delete at any time, except for their usernames. Administrators can also access and modify this information.

If you have an account on our website or have left comments, you can ask for an exported file containing your data, including any data you provided. You may also request the deletion of your data, except for data that we must keep for administrative, legal, or security purposes.

Where we send your data:

To ensure that our website is free from spam, visitors’ comments are subject to an automated spam detection service.

If you have any questions and choose to contact us through our email, please send your message to my email address,

Your contact information:

If you have any concerns regarding your privacy, you can get in touch with me at I am always here to assist you and ensure your privacy is protected.

How we protect your data:

Rest assured, your personal information is safe with me. I am Jacqui Alves, the owner of Jewellery Dreams, and I take your privacy seriously. I do not share your data with any third parties or anyone else. Moreover, if your jewellery data is no longer necessary, it will be deleted, and your personal information will remain confidential.

To ensure your security on Jewellery Dreams, I have implemented Internet security measures and an SSL Certificate. Additionally, I change my passwords regularly to further protect your information.

What data breach procedures do we have in place?

Rest assured, that any personal information you provide, such as your name, address, email, and bank details, will only be used by Jewellery Dreams for your orders. We do not share this information with any third parties.

You will receive an email from us regarding your purchases or customized orders. We will also contact you if you have permitted us to receive updates on new collections and gemstones. Thank you for choosing Jewellery Dreams.

Source: Woo Commerce: is the shop’s storefront, the shopping cart and to collect the payments for your orders:

When you purchase from our store, we gather information about you through the checkout process.

What (E-Commerce)Woo-commerce collect and store:

As you browse this site, we may collect certain information, such as the products you have viewed recently, your location, IP address, and browser type. We use this information to estimate taxes and shipping costs.

Additionally, we may ask for your shipping address to estimate your shipping costs when you place an order and ensure delivery of your order. When keeping track of the items in your basket while you browse our site, cookies are used.

When you make a purchase, we may ask for your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password.

We use this information to send you important updates about your account and order, respond to your requests (such as refunds and complaints), process payments, prevent fraud, and improve our store offerings. We may also use this information to comply with legal obligations, such as calculating taxes.

We take your privacy and security very seriously and are committed to protecting your information. If you have any questions or concerns, please do not hesitate to contact us.

Who on our team has access?

Our team members may need to access the information you provide us to assist you. Jacqui Alves, our Shop Manager, and Marcus Alves are both Administrators who may have access to this information.

Jacqui Alves can access order information such as purchase and shipping information, also customer information like your name, email address, and billing and shipping details. Our team members may need to access this information to help you with your orders, process refunds, and provide support.

What we share with others

To ensure that we can offer you the best possible service, we work with trusted third-party providers such as PayPal and Royal Mail to help process and deliver your orders. Your personal information is only shared with these parties to enable us to fulfil your requests efficiently and effectively.


To make a payment, we offer three options: PayPal, Credit/Debit cards and Bank Transfer. When using PayPal, some of your information is shared with them, including the payment amount and billing details necessary to complete the transaction.

If you choose to pay via Bank Transfer, your personal information is passed to Santander Bank for processing.

Please see the PayPal Privacy Policy for more details.

Source: Simple SSL

When you purchase from our store, we understand that you are trusting us with your personal information. That’s why we take security seriously. Our website is equipped with Simple SSL technology and a certificate to protect your information.

Rest assured that any personal details you provide are not handled by Simple SSL or its add-ons, which means they are not subject to GDPR. Your privacy is important to us, and we encourage you to click on the link provided to learn more about our privacy policy.